Shipping policy
It is the customers responsibility to ensure that the shipping address they enter at checkout is correct. Please thoroughly check your details at checkout.
SHIPPING RATES
Australia:
Orders under $150 can select from the below
- Standard shipping from $10 - based on weight.
- Express shipping from $15 - based on weight.
Orders over $150 can select from the below
- FREE Standard Shipping
- Express shipping $15 - based on weight.
International:
- Standard shipping from $20 - based on weight.
*Please note we are not liable for any further taxes and fees charged to the customer upon arriving for international orders if any applies.
Delivery Timeframes – Australia
Standard Delivery: Please allow up to 10 business days* after receiving your Shipping Confirmation e-mail.
Express Delivery: Please allow 2 – 4 business days* after receiving your Shipping Confirmation e-mail.
NOTE- *Delivery times may vary as Australia Post can experience delays from time to time which are beyond our control.
Delivery Timeframes – International Orders
International Standard Delivery: Please allow 1 – 2 weeks* after receiving your Shipping Confirmation e-mail.
NOTE- *Delivery times may vary as the Courier can experience delays from time to time which are beyond our control.
Packing
All Smitten Cosmetics products are packed to protect them from damage whilst in transit. We take special care to ensure that you receive your products in good condition – each order is carefully wrapped.
Dispatch & Delivery
Orders are normally dispatched within 2-4 business days of receipt of payment.